It’s Get to Know Your Customers Day, and the best Flirts already know their customers well. The trick is keeping it all straight. Remembering that one customer loves praise and another prefers late-night calls is easy with three regulars. With thirty, you need a system, or a truly heroic memory. Tags are the system.
What Are Customer Tags on NiteFlirt?
Tags are labels you attach to individual customers to capture their traits, preferences, and details you’ve learned through your interactions, like digital sticky notes for each customer.
You can use them to track favorite fantasies, roleplay styles, preferred terms, or conversation preferences, all in one place, and none of them stuck to your monitor.
Why Remembering the Details Matters
Customers notice when you remember them. A caller who doesn’t have to re-explain what they like feels known, and feeling known is a big part of why people come back. Tags make that kind of attention possible without relying on your memory at 2 a.m.
What to Tag (and What Not To)
NiteFlirt’s own best practices are a good guide:
- Tag long-term traits. Stable preferences are what Tags do best.
- Keep Tags short and consistent. “Loves Praise” and “Late Night Chats” are easy to scan and reuse.
- Skip things that change often. Use searches and filters for those instead.
- Let built-in fields do some of the work. Details like Value, Status, and Main Spend are handled automatically, so you don’t need Tags for “Big Spender” or “New Customer.”
For one-off details a Tag can’t capture, like something a customer mentioned last call, the notes section on their Customer Details page is the place to put it. Tags are for who they are. Notes are for what happened.
How to Use Tags With Saved Searches
Tags also work with Advanced Search, so you can include or exclude customers with specific Tags when building a list. That makes it easy to find the right customers for a themed call night or a personal check-in. Learn more about setting them up here.